Cicook FAQs

Does Cicook have all the legal documentation required for export?
Yes. Cicook fully meets the legal requirements necessary to export its products to international markets. All processes and certifications are properly carried out in accordance with current regulations.
Are Cicook's products suitable for international markets?
Yes. Cicook has researched and developed product lines tailored to the tastes and consumption trends of each market. Additionally, products can be customized in packaging and language according to the specific requirements of partners.
What is the production capacity of the Cicook factory?
- Factory area: 1,500 m²
- Current capacity: 20,000 products per day
- Closed-loop, semi-automatic production line ensuring strict quality control
How can I visit the Cicook factory?
You can schedule a visit to the Cicook factory by contacting us via:
- Email: sales@cicook.vn
- Hotline: 1900.4408
- Fill out the form on our website: Contact Us

Please provide the following information:
Which factory would you like to visit?
- Expected date and time of your visit?
- Number of people in your visiting group?
- Accommodation location during the visit?
- Information of the group leader & will an interpreter be needed?
- Any specific issues or certifications you are particularly interested in during the visit (e.g., production process, safety standards, international certifications)?
- Which specific Cicook products are you interested in?

- After receiving your information, the Cicook team will contact you to confirm the schedule and assist in preparing a suitable visit program.
Which export channels does Cicook support?
We support exports via sea, air, and land routes (for regional markets). Cicook has experience working with many reputable logistics partners both domestically and internationally.
Can the product packaging be customized according to market requirements?
Yes. Cicook offers flexible packaging design solutions:
- Multilingual printing
- Support for compliance with international food labeling regulations
Is it possible to place a sample order before signing the contract?
Absolutely! We encourage partners to place small sample orders to experience the products, check the packaging, and test the market before signing large-quantity contracts.
How can I get a quote from Cicook?
Please contact Cicook’s export sales department directly via:
- Email: sales@cicook.vn
- Hotline: 1900.4408
- Or visit: Contact Us to quickly submit your quote request.
Is Cicook a legitimate company?
Cicook is a legally operating business in Vietnam. You can verify Cicook’s registration details on the official government portals using the link below. Simply enter the tax identification number 0318715088 to confirm its legal status and operational status:
- Business registration lookup: https://dangkykinhdoanh.gov.vn/

If you still have questions that need answering, please contact us directly

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